Home » Virtual In-Service Day

Virtual In-Service Day

When: October 11, 2021

Where: Microsoft Teams Webinar

Sign-up: Register Here


8:15amThe Microsoft Teams in-service platform will be open for you to join for coffee and chat before we start at 9am.
8:50amWe’ll start our in-service with a few remarks from the committee and housekeeping items for our training day.
9:00amKeynote: Reader Engagement: The Next Step in Library Service – Duncan Smith, Founder and Creator of NoveList and Chief Public Library Specialist for EBSCO Information Services
10:00amThe Blackburn Center – Deanna Ferry, Education Specialist for the Blackburn Center, will speak on services available and additional training topics. Since 1976 the Blackburn Center has been providing services to victims of domestic and sexual violence and other types of violence and crime in Westmoreland County.
11:00amAll Things POWERful! Everything You Always Wanted to Know About POWERLibrary, But Were Afraid to Ask – Ed Wolf, Virtual Reference Specialist & Erin Halovanic, Director of Library Services at HSLC
12:00pmLunch – On your own or stay logged-in for lunch to chat with coworkers from across the county!
1:00pmOverdrive – A Refresher on Libby & Marketplace – Tracy Trotter, Director, Adams Memorial Library & David Brisendine, District Consultant
2:00pmTechnology Update – Joe Fee, IT Manager – Westmoreland County Federated Library System
3:00pmImportance of Properly Maintained MARC Records and How They Affect Library Functions, Including Circulation and Patron Experience – Kathy Tobolewski, Assistant Director, Adams Memorial Library
4:00pmWrap-up / End – Continuing Education Committee Membership


After registration, you will receive a confirmation email with a link to join the meeting. Do NOT join the meeting before Monday, October 11. You can connect to the webinar via web browser, desktop app, or mobile app.

If you are attending from a library, Microsoft Teams is already installed on Staff PCs*. Joining the webinar on Patron computers is only supported by using a Web Browser due to security polices* that are in place.

To practice joining a Teams Webinar, review the sections Steps to Use Teams and Demo Webinar below.

System Requirements for Teams and contact information for WLN’s IT support can be found here.

*WLN Integrated Libraries only.

Steps to use Teams

The following will occur based on your connection choice when you click the Join Event button in your email or the link below for the Demo Webinar.

Web Browser and Desktop App: Your browser will try to detect if Teams is already installed. If so, you will be asked to open and join the meeting. If not, you will be presented with a few options via a web page: Download the app, Continue with browser, and Open in Teams app.

The simplest option is Continue with browser.

If using the Desktop App on a Library Staff PC, you may need to update the software. You will be prompted to do so if necessary. Simply following the on-screen instructions by downloading and installing the app. Administrative permissions are NOT required for Teams. After the update is complete, Sign-in is NOT required.

If using a Library Public Patron PC, Web Browser is the only supported method.

If installing the Desktop App on your personal computer/laptop, exit the application after you download and install. Sign-in is NOT required.

Mobile App: Use the links above or visit the App Store appropriate for your device and search for “Microsoft Teams”. Sign-in is NOT required.

Before you’re connected to the webinar, Teams will ask for your name with a default of “[First and Last Name] (Guest)”. This is based on the link you received from registering. If not, please provide your first and last name. This information will be used to verify your attendance in order to receive Continuing Education credits.

Using Teams Controls

After you have joined the webinar, controls are available by hovering over the viewer, a control bar will appear as shown below.

From left to right:

  • Session time – Length of time since joining the webinar
  • Camera toggle* – Enable or disable your camera
  • Mic toggle* – Enable or disable your mic
  • Share Screen – available to Presenters only.
  • Options – Show device settings, View in Full Screen mode, display meeting details
  • Raise Hand – Use to let the presenter know that you have a question to ask
  • Chat – Ask or respond to questions
  • Participants – View list of attendees
  • Leave meeting/webinar

*Camera and Mic will only be available before 9:00am during “Coffee and Chat” and for session questions.

Demo Webinar

The demo webinar will be live Monday – Friday from 9:00am – 3:00pm till Friday, October 8th.

Demo link: Click here

Teams Requirements:

Web Browsers

Google Chrome*
Version 72+
Mac or Windows

Microsoft Edge*
Mac or Windows

Apple Safari*^
Version 14+

*Mobile Web Browsers are not supported.
^For the latest version of Safari, check Software Updates in System Preferences

Desktop App

Mobile App


If you need any technical assistance connecting to the Demo or the Live Webinar, you can call WLN’s IT Support at 724-420-5638 Option 2.